FieldFrame — Support

Contact us

Need help with sign-in, Google Drive linking, or photo uploads? We’re here.

Email: support@fieldframeapp.com

Response window: Mon–Fri, 9am–6pm local time.

Email Support

Quick fixes

  • Can’t see jobs/quotes? Make sure you’re logged into the correct Jobber account, then pull to refresh.
  • Photos not uploading? Verify cellular/Wi-Fi, then retry from Photo Queue → Upload All.
  • Google Drive not linked? Reconnect from Settings → Connect to Google Drive.
  • Sign in with Apple issues? Ensure you’re using the same Apple ID on the device.

Documentation

If a crash occurs, please include your iOS version and steps to reproduce.