Effective date: November 8, 2026
These Terms of Service ("Terms") are a contract between you and C&D Holdings 2 LLC, an Arizona limited liability company ("FieldFrame," "we," "us"). They cover the FieldFrame mobile apps, fieldframeapp.com, and the related services. By creating an account or using FieldFrame, you agree to these Terms.
You must provide a valid name and email address and keep your login credentials confidential. You are responsible for activity under your account and for making sure the people you invite to your company are authorized to use it. Notify us at support@fieldframeapp.com if you believe your account is being used without permission. We may suspend an account that violates these Terms or that we reasonably believe is being misused.
FieldFrame is offered as a paid subscription. Individual and team prices are listed on the pricing page and in the app. Depending on how you subscribe, payment is processed by Apple (App Store), Google (Google Play), or Square for company billing. FieldFrame does not store your full card number. App Store and Google Play purchases, including free trials started there, are billed by Apple or Google and are subject to their payment terms. Company billing through Square is billed by us using the payment method you provide.
Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. Prices are in US dollars unless the store shows a different currency. Taxes may be added where required.
A new FieldFrame account includes a 14-day free trial. When the trial ends, continued use requires a paid subscription. If a trial was started with a card on file for company billing, paid service begins when the trial ends unless you cancel first. A trial started through the App Store or Google Play is managed by that store, and the store may require a payment method before the trial starts.
You can cancel in the FieldFrame app where a cancellation control is shown, or by emailing support@fieldframeapp.com. App Store purchases are cancelled in your Apple Account subscription settings. Google Play purchases are cancelled in Google Play. Cancellation stops the next renewal and stays in effect through the end of the current paid period. Access continues until that period ends.
Refunds for App Store and Google Play purchases are issued by Apple or Google under their refund policies. For company billing charged by FieldFrame, email support and we will review the request. Except where the law requires a refund, fees for a period that has already started are not refundable.
Use FieldFrame only for lawful business purposes and in line with these Terms. You may not:
FieldFrame can connect to services you choose, including Jobber, QuickBooks Online, and Google Drive. Those services are governed by their own terms and privacy policies. You decide what to connect, and you can disconnect at any time in FieldFrame or in that service.
FieldFrame is not affiliated with, endorsed by, or sponsored by Intuit, Jobber, or Google. QuickBooks and Intuit are trademarks of Intuit Inc. Jobber is a trademark of its owner. Google and Google Drive are trademarks of Google LLC. We use those names only to describe compatibility.
QuickBooks Online Simple Start, Essentials, Plus, and Advanced can be connected. QuickBooks Solopreneur is not supported, because that product does not provide the customers and estimates FieldFrame uses.
FieldFrame can draft an estimate from your walkthrough, photos, and the pricing you set up. That draft is a starting point for you. You must review every AI-generated estimate before you send it to a customer or to QuickBooks Online or Jobber. FieldFrame does not guarantee that an estimate is accurate, complete, or appropriate for a job. You are responsible for the price, scope, and content you send.
You keep ownership of the photos, notes, and job information you submit. You give us permission to process that content only to provide FieldFrame, including storing photos in the Google Drive account you connect and sending estimate details to QuickBooks Online or Jobber when you ask us to. Job photos saved to your Google Drive remain in your Drive if you cancel.
The FieldFrame app, website, and branding are owned by C&D Holdings 2 LLC or its licensors. These Terms do not give you ownership of the software. We grant you a limited, non-exclusive right to use the service while your account is in good standing.
FieldFrame is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the service will be uninterrupted or error-free.
To the maximum extent permitted by Arizona law, C&D Holdings 2 LLC and its members, employees, and contractors are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for a quote, job, or customer decision made from an estimate produced with FieldFrame. Our total liability for a claim arising out of the service is limited to the amount you paid us for FieldFrame in the three months before the claim. Some jurisdictions do not allow these limits, so they apply only as far as the law allows.
Arizona law governs these Terms, without regard to conflict-of-law rules. Courts located in Arizona are the exclusive venue for disputes, except that either party may bring a claim in small-claims court or seek an injunction for misuse of the service.
We may update these Terms. The effective date at the top of this page will change when we do. Continued use after the new date means you accept the updated Terms. If you do not agree, cancel and stop using FieldFrame.
C&D Holdings 2 LLC, Arizona. Questions about these Terms: support@fieldframeapp.com.